The digital revolution has transformed many industries, and airlines are no exception. While airlines are not leading this digital transformation, they are predominantly adapting to the latest technological innovations in future of the airline industry.

This evolution is important for modernizing their operations and meeting customer needs. With advancements in electric engines, autonomous flights, and sustainable fuels set to revolutionize air travel, the future of the airline industry holds many exciting possibilities.

In the past few years, low-cost carriers have become the top choice for many passengers. Nowadays, with growing expectations, customers demand a fully customized experience from the time of booking to the return of their trip. Therefore, the airline industry must leverage behavioral analysis to determine customers’ needs and develop strategies accordingly.

Moreover, according to IATA’s report, the future of the airline industry in 2035 outlines the technologies and factors that will shape the future of aviation. The study highlights areas, such as cybersecurity, robotics, 3D printing, virtual reality, IoT, big data, alternative fuels, new plane designs, and geospatial technology.

These technologies correspond to the five pillars that are changing the future of flight aviation, such as society, environment, politics, economy, and technology. Moreover, technology is increasingly becoming the primary concern for the industry. Thus, with advanced modes of travel and AR/VR technology, the industry must adapt to changes to stay useful.

What is the Future of the Airline Industry?

Air travel will soon be safer, faster, and more efficient with the introduction of groundbreaking technology in the aviation sector. So, let’s envision the future of the airline industry over the coming years:

Artificial intelligence

According to a study from last year, AI was expected to grow at a CAGR of 46.4% in the aviation industry by 2023. As a result, AI is being used to provide travelers with a personalized travel experience to maximize customer satisfaction.

Moreover, the digital relationship between airlines and passengers is being improved, personalized, and expanded through artificial intelligence. AI/ML are being used to analyze passengers’ opinions, shaping the future of flights by enabling airlines to design their services as per customers’ needs.

Big data

The industry is now able to make fact-based and strategic decisions, thanks to the shift toward big data. When combined with AI/ML, big data helps the industry forecast and predict consumer behavior so that it can adjust its approach.

Moreover, use data mining for a successful plan in the digital era; data is recognized as the foremost asset for high success rates.

Automation

Pilotless planes may soon become a reality as machines become smarter with the latest technological developments. Hybrid RPA, paired with the cognitive capabilities of AI, can make it possible for an aircraft to complete a journey without any manual input.

Even today, planes complete a significant part of the flight in auto-pilot mode, with manual pilots taking control only during take-offs and landings. However, given the unknowns and risks involved during a flight, it is doubtful that flying in the future will not have any manual pilots.

A human pilot is essential for emergencies because the unpredictability of machines requires human action to ensure safe and successful flights.

Workforce and Skills

Despite advances in aircraft technology and automation, a fully automated future in aviation calls for addressing the skill gap in the current workforce.

Aviation professionals, from pilots to engineers, must improve their skills to stay competitive and proficient amid the fast digital evolutions in the airline industry.

Moreover, managing the shift from manual to automated processes will involve many legal and operational changes. While automation may take the place of human labor in some jobs, it will also create new roles that require manual labor.

Biometrics

Biometric technologies during air travel, such as facial recognition, fingerprint authentication, and eye scanning, may become the default method of verification. With the introduction of biometric systems for border control, airport check-ins, onboarding, and immigration formalities, the verification process will soon go paperless.

This will improve the baggage claim procedure and let travelers track their bags in real-time.

In-Flight Connectivity

The need for connectivity in business is growing as the world becomes more interconnected. In the future, airplane travelers will expect enhanced in-flight connectivity, eliminating the need to disconnect phones while in flight.

Building on the availability of free Wi-Fi available at airports, airlines are now providing this service within the aircraft. To give customers a fun flight experience, Delta Airlines recently decided to add Wi-Fi to all of its domestic and international flights.

Conclusion

In conclusion, the future of the airline industry holds challenges and opportunities. After the pandemic’s recovery, planes adapted to new norms and technologies, aiming to provide safer and more effective travel experiences.

While obstacles may be overcome, such as changing demand and new regulations, the industry remains strong. With creativity and teamwork, airlines can continue to grow, providing essential services and connecting people across the globe.

At MintFares, we’re committed to leading the way toward this future, connecting people and cultures while focusing on safety and environmental responsibility. Book your flight with us today!